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We want everyone who visits the Motability Operations website to feel welcome and find the experience rewarding. To help us make the Motability Operations website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.
The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level A & AA as the target for the Motability Operations website.
We've worked hard on the Motability Operations website and we've hired the certified professionals at ilumino, llc to help us achieve our goal of WCAG 2.1 Level A & AA accessibility.
The following pages/documents included in the scope of work are representative of the pages on the website:
About us
Investors' hub
Search page/Drop down
Contact us
Sitemap
Website Components Library
Global Elements (Header, Footer, Navigation, Search)
The accessibility experts at ilumino, llc will conduct manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing.
There are some areas of our website, provided by 3rd party vendors, that we have learned may not be accessible or usable by everyone equally. We understand that all areas must comply with the WCAG 2.1 Level A & AA guidelines, and we will update those areas as soon as possible. Third parties that need to be updated are:
Eploy - https://www.eploy.co.uk/
Onclusive - https://www.onclusive.com/en-gb/
Cookiefirst - https://cookiefirst.com/
We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience. If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.
If you enjoyed using the Motability Operations website, or if you had issues with any part of it, please let us know:
This document was updated by ilumino on September 29, 2023.
Our website occasionally uses PDF (Portable Document Format) documents which are accessed by clicking on appropriate document links. To view a PDF, you may need to download Adobe Reader first. This is a free software package and is available to download from Adobe.