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Our business model is driven by our purpose: to deliver smart, sustainable solutions that improve our customers’ mobility in a fast-changing world. Ensuring the Scheme can be sustained for our customers is our top priority.
As a purpose-led, responsible business we are committed to delivering the Scheme for our customers today and sustaining this for the long-term. We're confident that by working in collaboration with our partners, we can have a positive impact that will benefit our customers, people, stakeholders and our planet.
We recognise our responsibility as the operator of the largest car fleet in the UK and the need to migrate our customers to electric vehicles. Our customers face additional barriers in this transition which is reflected in our strategy to support our customers, partners and manufacturers in their efforts to transition to electric. We are proud to have over 105,000 electric vehicles in our fleet and are continuing to work with our customers to remove barriers to adoption.
Solutions to EV
Our latest Impact Report sets out our intentions to continue driving our sustainability agenda forward, bringing in initiatives from across our business to ensure our people and our customers come on the journey with us.
We’re embedding impact and sustainability into everything we do. We’re working hard to embed it in business processes, decision making and our culture.
We're making significant strides to ensure that we are reducing our impact on the environment through a range of actions. These include using our offices more consciously, supporting our customers to transition to EVs and pledging our commitment to clear reduction targets.
In 2025 we published our first ever Transition Plan in which we explored how we will reach our science-based targets, including net zero by 2050. Helping our customers transition to an EV when they're ready will have the single greatest impact on our footprint.
It’s important that we have a positive impact on our customers, our people and our communities.
Our yearly employee engagement survey, myView, conducted with Willis Towers Watson, allows us to track our progress and benchmark against other High-Performing Organisations. We continue to be proud of our results, against an external backdrop of economic, technological, climatic, geopolitical and social disruptions. Participation remained extremely high at 90%, with our three top-performing areas being inclusion (91%), culture (88%) and engagement (87%).
